Account Set Up and Activation

Once you have decided that you would like our services there are several administrative process that need to be gone through. These are listed below :

1. We will require your company details - a copy of the company's articles of incorporation and proof of trading address (rental contract, service office invoice, utility bill, tax document, or bank, building society, or credit card statement) not less than 3 months old. We'll also need your VAT number, if you have one. This will allow us to set up your account with us. Once done you'll be able to login and accept the Terms and Conditions.
2. With the account active you will need to make a payment. This will need to cover the costs itemised in the quotation. This payment can be made online using our online payment facilities, via a bank transfer or directly into our bank account. All the details you'll need you can find on the Billing Tab in the Customer Resource Centre. Just login to your account to see them.
3. Once the payment has been applied to your account your extensions will be configured along with any numbers required. We will then configure your own IP phones remotely, with your assistance, or dispatch any preconfigured IP phones and equipment that's been ordered.
4. Once you have connected your IP phones, you'll be able to make and receive phone calls and start to enjoy the other elements of our service.